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new redwood logo
  • Client Portal
    • request ID cards
  • About Us
    • Careers
    • Contact Us
  • Blog
  • Business
    • Commercial Auto Insurance
    • Business Owners Policy
    • Inland Marine Insurance
    • Commercial Umbrella Insurance
    • General Liability Insurance
    • Professional Liability Insurance
    • Surety Bonds
    • Workers’ Compensation
    • Builder’s Risk Insurance
  • Personal
    • Auto Insurance
    • Homeowners Insurance
    • Boat Insurance
    • Motorcycle Insurance
    • Renters Insurance
    • RV Insurance
    • SR-22 Forms / Non owner’s Insurance
  • Client Portal
    • request ID cards
  • About Us
    • Careers
    • Contact Us
  • Blog
  • Business
    • Commercial Auto Insurance
    • Business Owners Policy
    • Inland Marine Insurance
    • Commercial Umbrella Insurance
    • General Liability Insurance
    • Professional Liability Insurance
    • Surety Bonds
    • Workers’ Compensation
    • Builder’s Risk Insurance
  • Personal
    • Auto Insurance
    • Homeowners Insurance
    • Boat Insurance
    • Motorcycle Insurance
    • Renters Insurance
    • RV Insurance
    • SR-22 Forms / Non owner’s Insurance
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Privacy Policy
Effective Date: February 22, 2025

1. Introduction
Welcome to New Redwood Insurance Services. We are a small business insurance brokerage dedicated to helping our clients find the best insurance policies tailored to their needs. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, protect, and share your personal information in compliance with the California Consumer Privacy Act (CCPA) and SMS TCR registration requirements.

2. Types of Information Collected
We may collect the following personal information from our customers:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Insurance-related details, such as policy numbers and coverage preferences

  • Any other information voluntarily provided by you

3. How Information is Collected
We collect personal information through the following methods:

  • Online forms on our website

  • Phone calls and SMS communication

  • Emails and other electronic communications

  • In-person consultations

  • Third-party partners (such as insurance carriers) when necessary for policy quotes and applications

4. Purpose of Data Collection
We collect your information for the following purposes:

  • To provide insurance quotes and policy recommendations

  • To process applications and manage insurance policies

  • To communicate with you regarding your coverage, claims, and updates

  • To comply with legal and regulatory requirements

  • To send SMS notifications and updates with your consent

  • To improve our services and customer experience

5. Data Security Measures
We take the security of your personal data seriously and implement the following safeguards:

  • Encryption of sensitive information

  • Secure servers and restricted access to personal data

  • Regular security audits and updates

  • Compliance with industry best practices for data protection

6. Data Sharing
We do not sell your personal information. However, we may share your data with:

  • Insurance carriers and partners to obtain quotes and process applications

  • Service providers that assist with business operations (e.g., IT support, payment processors)

  • Government agencies or legal entities if required by law

7. User Rights
Under the CCPA, you have the following rights regarding your personal information:

  • The right to know what personal data we collect and how it is used

  • The right to request access to your personal data

  • The right to request the deletion of your data, subject to legal requirements

  • The right to opt out of data sharing where applicable

  • The right to correct or update your information To exercise any of these rights, please contact us using the details below.

8. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: New Redwood Insurance Services
929 Golf Course Dr. Rohnert Park, CA 94928
Phone: 707-981-4707
Email: info@newredwoodinsurance.com

9. SMS Consent
By providing your phone number, you consent to receive SMS messages from New Redwood Insurance Services regarding quotes, policy updates, and other relevant communications. Your phone number will not be shared with third parties for marketing purposes.

You can opt-out of SMS communications at any time by replying "STOP" to any message received. Reply HELP for assistance; messages and data rates may apply message frequency will vary

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

We'll do the shopping. You'll do the saving. 

Get In Touch

415-858-7838

707-981-4707

info@newredwoodinsurance.com

 

All Right Reserved by New Redwood Insurance Services.

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New Redwood Insurance Services,Insurance Agency,Novato,CA